Customer Service
Privacy Policy
General
We respect the privacy of all users of this website and ensure that the personal information you provide is treated confidentially.
Processed data
This website distinguishes between actively and passively provided data. Passive information is data that you provide to website administrators without your awareness. Examples are: the IP address of your computer, the operating system you use or the internet browser you use to surf.
This website also collects and processes data that you actively provide to us. This only applies if you create an account or if you send an e-mail to us via the website. We collect and process the data that you provide to us.
Purposes
The information that you passively provided to us is used anonymously as much as possible. We do this to improve the quality and accessibility of the website.
The personal data you actively provide to us can be used for the following purposes:
- to contact you about this website or our services;
- to send you a newsletter on request;
- to inform you of any promotions.
Cookies
This website uses cookies. These are small text files that are automatically placed on your computer by the internet browser. Using a session cookie you can, among other things, keep track of which web pages you are viewing and which options you use. We use this information to make the website more user-friendly.
With the help of a cookie, the website can recognize you on a subsequent visit. When logging in to your account, you automatically use the option to save your session in a cookie. You can set your internet browser so that you will be notified when a cookie is placed. You can also completely block the placement of cookies. However, you can not (possibly) use all parts of the website.
Google Analytics
This website uses Google Analytics, a web analytics service offered by Google. Google Analytics uses cookies to help this website analyze how users use the website. A processor agreement has been signed with Google. In addition, we have chosen to mask the last octet of the IP address of visitors and have disabled the “share data” option. We also do not use other Google services in combination with the Google Analytics cookies.